Optifi for Government
Optifi measures the WiFi experience of the devices an agency already manages and explains what is wrong when it is poor.
Preparing for FedRAMP 20x certification
About the service
A small agent on Windows, macOS, Linux, Android, ChromeOS and iOS devices, and optional fixed sensors, measure the wireless link, the local network, DNS, the internet path and chosen applications. The Optifi cloud service compares those measurements across devices, access points and sites, finds problems, names the likely cause and checks whether a fix worked.
Optifi collects network measurements and device inventory (device name, serial number, operating system and network addresses). It does not collect the content of user traffic, browsing history or device location coordinates.
FedRAMP information
| FedRAMP ID | Assigned when listed on the FedRAMP Marketplace |
|---|---|
| Provider | AccessAgility LLC |
| UEI number | HMXCQJ8ADNL7 |
| Certification type | FedRAMP 20x |
| Service model | Software as a Service (SaaS) |
| Deployment model | Public cloud, hosted on Amazon Web Services (US East) |
| Business category | Network Management; Analytics |
| Product website | optifi.com |
| Independent assessor | Not yet selected |
| Next Ongoing Certification Report | Begins after certification |
| Machine-readable version | fedramp.json |
Contacts
| Security | security@ |
|---|---|
| Sales | sales@ |
Services included
Everything below is part of the Optifi offering covered by this FedRAMP effort. The security category is Optifi's assessment using FIPS 199.
| Service | What it does | Security category |
|---|---|---|
| Optifi dashboard | Web dashboard at omni.optifi.com where staff see problems, devices, sites, roaming, reports and settings. | Low |
| Optifi cloud service | Receives measurements from agents and sensors, stores them, finds and explains problems, and delivers signed agent updates. | Low |
| Optifi agents | Measure each device's WiFi and network experience and send results over HTTPS. Windows, macOS, Linux, Android, ChromeOS and iOS. | Low |
| Optifi sensors | Optional fixed sensors (WLAN Pi and Raspberry Pi hardware) that listen to nearby access points and measure the network from a known place. | Low |
| Site gateway and controller connector | Optional role for one agent or sensor per site: relays hourly summaries for nearby devices and reads access point information from an Aruba Instant controller. Controller credentials stay on the gateway. | Low |
Services Optifi relies on
| Service | Used for | FedRAMP status |
|---|---|---|
| Amazon Web Services (US East) | Hosting the whole Optifi cloud service | FedRAMP certified (AGENCYAMAZONEW) |
| Google Maps Platform | Background map on the dashboard's site pages, loaded in the browser | Not FedRAMP certified |
| OpenStreetMap Nominatim | Turning a typed site address into map coordinates, in the browser | Not FedRAMP certified |
| Google Play (managed) | Optional delivery of the Android agent | Not FedRAMP certified |
Documentation
- Secure configuration guide: recommended settings for accounts, enrollment, agents, sensors and data collection.
- Trust Center: how agencies request Optifi's security materials.
- Progress toward certification: goals and milestones, updated at least every quarter.